Home

What's New

Blog Post | Consumer Protection

Good news! CFPB Adding Consumer Ratings of Company Responses to Complaint Database | Ed Mierzwinski

The CFPB is making a good public consumer complaint database better. In 2015, the CFPB added optional consumer narratives, or stories, to its public consumer complaint database, giving other consumers, researchers and even other firms a new way to help study complaint patterns. Now, it will give consumers a chance to “rate the company’s handling of his or her complaint on a one-to-five scale and provide a narrative description in support of the rating.”

> Keep Reading
News Release | U.S. PIRG | Public Health

More Than 350,000 Urge KFC to Prevent Abuse of Antibiotics in Its Chicken Supply

Today, representatives from the U.S. Public Interest Research Group (U.S. PIRG), the Natural Resources Defense Council (NRDC) and the Food Animals Concern Trust (FACT) will deliver more than 350,000 petitions from consumers nationwide to Kentucky Fried Chicken’s (KFC) headquarters in Louisville, while calling on the nation’s largest fried chicken chain to end the routine use of antibiotics by chicken producers in its supply chain. The petition signatures were also collected by the Center for Science in the Public Interest and CREDO Action. 

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

CFPB Turns 5 Years Old, PIRG Celebrates Accomplishments, Warns of Ongoing Threats

This week, on July 21, the Consumer Financial Protection Bureau turns 5 years old. The CFPB, a brainchild of then-professor Elizabeth Warren, was championed by U.S. PIRG and Americans for Financial Reform (AFR), a PIRG-backed coalition of civil rights and community groups, as part of Wall Street Reform legislation enacted in the wake of the 2008 financial collapse triggered by risky bank practices. U.S. PIRG warned, however, that the successful bureau, the first federal financial agency with only one job, protecting consumers, faces continued threats.

> Keep Reading
Blog Post | Consumer Protection

Consumers Count: Five years of the CFPB standing up for consumers | Kathryn Lee

This week, the Consumer Financial Protection Bureau turns five years old! As part of our efforts to tell more people about the CFPB, we're cross-posting this video blog and comments written by Zixta Q. Martinez of the CFPB (check out the infographic at the end, too!).

> Keep Reading

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission.

> Keep Reading

Pages

News Release | U.S. PIRG | Public Health

Some Good, Some Bad in Obama Executive Order on Protecting Antibiotics

Today, President Barack Obama issued an Executive Order – Combating Antibiotic Resistant Bacteria. While the order takes several important steps necessary to control the spread of antibiotic-resistant bacteria, it misses the opportunity to call for critical reforms in the agricultural sector that are essential to protect public health.

> Keep Reading
News Release | PIRGIM Education Fund | Transportation

New Study: Traffic Data Does Not Support Spending on Edsel Ford Expressway

A new report identifies state plans to widen Interstate 94 through Detroit as one of 11 examples of wasteful highway spending based on outdated assumptions. The study finds that the $2.7 billion project is based on old forecasts of traffic trends that have proven badly in error. The study calls for the state to consider reprioritizing scarce transportation dollars to other projects.

> Keep Reading
News Release | PIRGIM Education Fund | Transportation

University Campuses, Like the University of MI, Are Transportation Trailblazers as Students Lead Shift from Driving

As Millennials lead a national shift away from driving, universities like the University of Michigan are giving students new options for getting around and becoming innovators in transportation policy, according to a new report released today. 

> Keep Reading
News Release | PIRGIM | Tax

MICHIGAN could save $18.9 million with simple, proven method to curb offshore tax dodging, new study finds

 

Michigan taxpayers could save $18.9 million from a simple reform to crack down on offshore tax dodging, according to a new report released today by PIRGIM. The reform, which has already been proven effective in Montana and passed in Oregon, would require companies to treat profits booked to notorious tax havens as domestic taxable income. 

> Keep Reading
News Release | PIRGIM | Consumer Protection

New CFPB Rules Will Protect Homebuyers and Homeowners

On Friday, January 10, new Consumer Financial Protection Bureau (CFPB) rules will go into effect that will help protect homeowners and homebuyers from the mortgage abuses that led to the housing crisis. In particular, consumers will get protections from lenders that make risky loans without checking a borrower’s income, assets, or ability to repay a loan.

> Keep Reading

Pages

Report | PIRGIM Education Fund | Transportation

Connecting the Midwest

In building a 21st century economy, the Midwest is hampered by an outdated transportation system. Congested airports and crammed highways hinder travel around the region. As the main source of our dependence on oil, our transportation system leaves us vulnerable to oil price spikes and pollution. 

Intercity passenger rail in the Midwest can be part of the solution.

> Keep Reading
Report | PIRGIM | Consumer Protection

Recipe for Disaster

The U.S. House of Representatives passed the Food Safety Enhancement Act (H.R.2749) on July 30, 2009. However, the Senate’s version of the bill – the FDA Food Safety Modernization Act (S. 510) – has languished while waiting for time on the Senate’s floor schedule.

> Keep Reading
Report | PIRGIM Education Fund | Transportation

The Right Track

America’s highways and airports are increasingly congested. Our nation’s transportation system remains dependent on oil. And our existing transportation infrastructure is inadequate to the demands of the 21st century. Intercity passenger rail can help America address each of these challenges. 

> Keep Reading
Report | PIRGIM Education Fund | Consumer Protection

Trouble in Toyland: The 24th Annual Survey of Toy Safety

The recall of 45 million toys and other children’s products in 2007 and continued recalls in 2008 reminded Americans that no government agency tests toys before they are put on the shelves.

> Keep Reading
Report | PIRGIM | Transportation

Greasing the Wheels

In the wake of the Minnesota I-35 bridge collapse there was enormous public outcry and recognition of the need to repair our crumbling infrastructure. Americans expected public officials to respond to the tragedy with a large scale effort to address the nearly 73,000 structurally deficient bridges in this country. The findings in this report suggest that did not happen.

> Keep Reading

Pages

Blog Post | Public Health

The Phantom, and Other Menaces | Anya Vanecek

In the midst of warnings that the post-antibiotic era is quickly approaching, we see evidence that it has already arrived.

> Keep Reading
Blog Post | Transportation

Pulling a FAST one on our Transportation Future | Sean Doyle

For the first time in a decade, and after roughly three dozen short-term extensions, Congress has pulled together and passed a transportation-funding law lasting longer than two years. There is only one problem: the new law is the wrong deal for the country.

> Keep Reading
Blog Post | Public Health

Not-so-secret-Santas in Congress Using Spending Bill To Roll Back Health, Safety, Wallet Protections | Ed Mierzwinski

With spending authorization for the federal government set to end on December 11, Congressional leaders are working with powerful special interests on their not-so-Secret-Santa lists to use spending bills as vehicles to gut health, safety and wallet protections popular with the general public but not with Wall Street or the U.S. Chamber of Commerce. They know they cannot win a fair fight. So they’re loading up the must-pass funding bill with so-called “riders,” which are unrelated policies that couldn’t get passed on their own. Everything we fought for in Wall Street reform, including the CFPB, is on the chopping block. So are many other PIRG health, safety, wallet and democracy priorities.

> Keep Reading
Blog Post | Consumer Protection

30 Years of "Trouble in Toyland," 30 Years of Safety Improvements | Anna Low-Beer

Every year, U.S. PIRG Education Fund releases Trouble in Toyland, a report on toy safety which examines toys bought at major national retailers, looking for safety hazards including toxic toys, choking hazards, labeling violations, powerful magnets, and excessibely loud toys. We continue to find these hazards on store shelves, which indicates the need for continued vigilance and adequate enforcement of safety regulations. But despite lingering dangers, in the last 30 years, we've come a long way in terms of both policy and compliance with standards.

> Keep Reading
Blog Post | Transportation

Millennials Want More Public Transportation | Sean Doyle

A new poll shows that access to public transportation is “very important” for Millennials in considering where to live and where to work.  The results support our research over the past few years that found Millennials are driving less than older generations and are more prone to walk, bike, or take transit to get where they need to go.

> Keep Reading

Pages

Defend the CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

Support Us

Your donation supports PIRGIM's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code