Consumer Protection

News Release | PIRGIM | Consumer Protection

New CFPB Rules Will Protect Homebuyers and Homeowners

On Friday, January 10, new Consumer Financial Protection Bureau (CFPB) rules will go into effect that will help protect homeowners and homebuyers from the mortgage abuses that led to the housing crisis. In particular, consumers will get protections from lenders that make risky loans without checking a borrower’s income, assets, or ability to repay a loan.

Report | PIRGIM Education Fund | Consumer Protection

Trouble in Toyland

The 2013 Trouble in Toyland report is the 28th annual Public Interest Research Group of Michigan (PIRGIM) survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

News Release | PIRGIM Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to the Public Interest Research Group in Michigan’s 28th annual Trouble in Toyland report, released today at Beaumont Children’s Hospital. The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

Report | PIRGIM Education Fund | Consumer Protection

Big Credit Bureaus, Big Mistakes

This report is the third of several that review complaints to the CFPB nationally and on a state-by-state level. In this report, we explore consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

News Release | PIRGIM Education Fund | Consumer Protection

In Michigan, Experian Gets Big Complaints

A new report by PIRGIM Education Fund found that the most complained-about credit reporting agency in Michigan is Experian, and that Michigan ranks 38th nationally in credit report complaints per 100,000 residents.

The report used data collected by the Consumer Financial Protection Bureau’s public Consumer Complaints Database, which was created to help consumers resolve problems with their credit reports. The report compared complaints against the three nationwide credit reporting agencies (Equifax, Experian, and TransUnion), commonly referred to as credit bureaus, who were together responsible for 96% of all complaints about credit reporting.

Report | PIRGIM Education Fund | Consumer Protection

Private Loans, Public Complaints

In this report we explore consumer complaints in the private student loan sector with the aim of uncovering patterns in the problems consumers are experiencing with their student loans.

News Release | PIRGIM Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to The Public Interest Research Group in Michigan’s 27th annual Trouble in Toyland report.

Report | PIRGIM Education Fund | Consumer Protection

Trouble in Toyland 2012

Over the past twenty-seven years, the PIRGIM report has identified hazards in toys and children’s products that could cause acute injuries, from small parts that pose a choking hazard, to strangulation hazards from cords on pull toys, to laceration hazards from edges that are too sharp, to toxic hazards posed by chemicals in toys.  Our report has led to at least 150 recalls and other regulatory actions over the years.

Report | PIRGIM Education Fund | Consumer Protection

Big Banks, Bigger Fees 2012

Since Congress largely deregulated consumer deposit (checking and savings) accounts beginning in the early 1980s, the state PIRGs have tracked bank deposit account fee changes and documented the banks’ long-term strategy to raise fees, invent new fees and make it harder to avoid fees. Over the last six months, state PIRG staff conducted inquiries at 250 bank and 116 credit union branches in 17 states and the District of Columbia and reviewed bank fees online in these and 7 other states.

News Release | PIRGIM Education Fund | Consumer Protection

New Report: American Lives at Risk from Unsafe Foods

Despite government commitments to address the problem, food recalls are on the rise and our food safety systems are broken, according to a new report by PIRGIM and U.S. PIRG.  Contaminated food makes 48 million Americans sick every year and costs over $77 billion in aggregated economic costs.

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