COVID-19

 | by
Mike Litt
Director, Consumer Campaign

Most airlines are only offering vouchers, not refunds, when passengers cancel their flights due to concerns including COVID-19.

 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

The CFPB has asked BigTech giants including Amazon, Apple, Facebook, Google, PayPal, and Square to answer questions about their payment system practices. The CFPB has also asked consumers, small businesses and others for comments (including complaints), which are due on December 6. Learn more.

Graphic from the Internet Archive Wayback Machine's first crawl of the new CFPB's new website, February 8, 2011.

How to spot an unfixable bike designed for the dump

“This experience has scared me off from calling an ambulance unless someone is bleeding out in front of me," said a Connecticut student about their ambulance billing experience.

How this federal legislation fights climate change by championing electric vehicles.